Snapshot offers two primary levels of support to suit your needs:

• Live chat: Accessible from any page in the Snapshot app.

• Fast response times: Our average reply time is under 5 minutes.

• Email follow-ups: For more detailed discussions, you can continue the conversation via email.

• Community Discord: You can also seek help and share knowledge in Snapshot’s Discord server.
• Free and available to everyone: All Snapshot users can access this tier by default.

• All basic support features: Enjoy everything included in basic support.

• Dedicated Telegram group: Direct access to the Snapshot team, including the technical team, for faster assistance.
• Prioritized feature development: Your feature requests receive higher priority in our development pipeline.

• Eligibility: Available only if you are a Premium network or have a space with Turbo.

If you have any questions or need help deciding which plan is right for you, feel free to reach out via live chat.